Terms & Conditions

Terms & Conditions

Effective Date: July 17, 2026

Welcome to Tier 1 Sports Nutrition Ltd. ("Tier 1 Sports Nutrition", "we", "us", or "our"). These Terms & Conditions govern your access to and use of www.tier1sportsnutrition.com (the "Website") and any purchases made through our Website.

By accessing our Website or placing an order, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use this Website.

1. Company Information

Tier 1 Sports Nutrition Ltd.

2904-05, 29/F, Universal Trade Centre
3 Arbuthnot Road
Central, Hong Kong

Website:
www.tier1sportsnutrition.com

2. Eligibility

By placing an order, you confirm that:

  • You are at least 18 years of age or have permission from a parent or legal guardian.
  • All information provided is accurate and complete.
  • You are legally capable of entering into a binding agreement.

3. Products

We strive to ensure all product descriptions, pricing, images and availability are accurate. However:

  • Product packaging may differ from images shown.
  • Manufacturers may update packaging or ingredients without prior notice.
  • We reserve the right to correct errors, inaccuracies or omissions at any time.

All products are subject to availability.

4. Orders

Submitting an order does not constitute acceptance.

We reserve the right to:

  • Accept or reject any order.
  • Cancel orders due to pricing errors, suspected fraud, inventory shortages or other unforeseen circumstances.
  • Limit quantities purchased per customer.

If payment has already been processed for a cancelled order, a full refund will be issued using the original payment method.

5. Pricing

All prices displayed on our Website are shown in Hong Kong Dollars (HKD) unless otherwise stated.

Prices may change without prior notice.

Promotions, discount codes and special offers cannot be combined unless specifically stated.

6. Payment

We accept the payment methods displayed during checkout.

Orders will only be processed after successful payment authorization.

We reserve the right to refuse any transaction that appears fraudulent or unauthorized.

7. Shipping & Delivery

Delivery times are estimates only and are not guaranteed.

Tier 1 Sports Nutrition Ltd. is not responsible for delays caused by:

  • Courier services
  • Customs inspections
  • Weather conditions
  • Public holidays
  • Force majeure events
  • Incorrect delivery information provided by the customer

Risk of loss transfers to the customer upon successful delivery.

8. Returns & Refunds

Please refer to our Refund Policy for detailed information.

Unless otherwise required by law:

  • Opened food and supplement products cannot be returned due to health and safety reasons.
  • Damaged, incorrect or defective items must be reported within 48 hours of delivery.
  • Refunds will be processed only after inspection and approval.

9. Health Disclaimer

The products sold on this Website are dietary supplements.

Statements made on this Website have not necessarily been evaluated by regulatory authorities and are not intended to diagnose, treat, cure or prevent any disease.

The information provided is for educational and informational purposes only and should not replace advice from your doctor or other qualified healthcare professional.

Consult your physician before using any dietary supplement, particularly if you:

  • are pregnant or breastfeeding;
  • have a medical condition;
  • are taking prescription medication;
  • are under medical supervision.

Always follow the manufacturer's recommended usage instructions.

Keep supplements out of reach of children.

10. Allergies

Many products may contain ingredients such as milk, soy, eggs, nuts, gluten or other allergens.

Customers are responsible for reviewing ingredient labels before use.

Tier 1 Sports Nutrition Ltd. shall not be liable for allergic reactions or sensitivities.

11. Intellectual Property

All content on this Website, including:

  • logos
  • trademarks
  • graphics
  • photographs
  • videos
  • product descriptions
  • text
  • website design

is owned by or licensed to Tier 1 Sports Nutrition Ltd. and may not be copied, reproduced, distributed or used without prior written permission.

12. User Conduct

You agree not to:

  • Use the Website for unlawful purposes.
  • Attempt unauthorized access to our systems.
  • Upload malicious software or viruses.
  • Interfere with the operation or security of the Website.
  • Misrepresent your identity.

Violation of these Terms may result in suspension or termination of access.

13. Limitation of Liability

To the fullest extent permitted by applicable law, Tier 1 Sports Nutrition Ltd. shall not be liable for any indirect, incidental, consequential, special or punitive damages arising from:

  • use of the Website;
  • inability to access the Website;
  • product misuse;
  • delays in delivery;
  • third-party services.

Our maximum liability shall not exceed the amount paid for the product giving rise to the claim.

Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.

14. Third-Party Links

Our Website may contain links to third-party websites.

We are not responsible for the content, policies or practices of third-party websites.

Accessing such websites is entirely at your own risk.

15. Privacy

Your use of this Website is also governed by our Privacy Policy.

By using our Website, you consent to the collection and processing of information in accordance with that policy.

16. Website Availability

We strive to maintain uninterrupted access to our Website but do not guarantee that it will always be available.

We reserve the right to suspend, modify or discontinue any part of the Website without notice.

17. Force Majeure

Tier 1 Sports Nutrition Ltd. shall not be liable for delays or failure to perform resulting from events beyond our reasonable control, including but not limited to:

  • natural disasters;
  • pandemics;
  • government actions;
  • labour disputes;
  • internet outages;
  • transportation disruptions.

18. Amendments

We reserve the right to modify these Terms & Conditions at any time.

Changes become effective immediately upon publication on this Website.

Continued use of the Website constitutes acceptance of the revised Terms.

19. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Hong Kong Special Administrative Region.

Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Hong Kong.

20. Contact Us

If you have any questions regarding these Terms & Conditions, please contact:

Tier 1 Sports Nutrition Ltd.

2904-05, 29/F, Universal Trade Centre
3 Arbuthnot Road
Central, Hong Kong

Website:
www.tier1sportsnutrition.com